Back to portfolioAgentic operationsProject 03

HAILO

An AI agency in Mexico run by two people and thirty-four coordinated agents, with a fifteen-stage production line from intake to delivery.

HAILO agent organization and production system
HAILOSelected work
Estate
34 agents
Split
9 executive · 24 delivery · 1 orchestrator
Pipeline
15-stage production line
Mode
Live, model-agnostic
01

ROI

Project impact

What the work changes.

Constraint

Agency growth normally couples delivery volume to headcount, coordination overhead, and more handoffs.

Intervention

A role-defined agent organization and fifteen-stage production line turned delivery into an orchestrated operating system.

Business effect

A two-person team can supervise a much larger execution estate without rebuilding the organization around every new client.

02

Context

The brief

Start with the tension, not the treatment.

Running an agency at volume normally means hiring at volume. HAILO wanted to find out how far two people could go if the org chart itself were agents rather than employees.

03

System

The deliverables

What we delivered, layer by layer.

  1. 01

    Thirty-four agents, each with a defined role, skill set, and set of callable tools, operated by two humans.

  2. 02

    The org chart splits in two: an executive team covering research, documents, agenda, decks, and reports; and a production line team running delivery.

  3. 03

    A fifteen-step pipeline carries a client project from intake to delivery — document ingestion, company research, project specifications, frontend code, database setup, and security scanning.

  4. 04

    Client communications run through the same system: outreach, change management, and team orchestration.

  5. 05

    The estate is model-agnostic, so a change of provider does not mean a rebuild.

Recorded evidence

Only documented project facts appear here.
34
AI agents9 executive · 24 delivery · 1 orchestrator
2
Human employees
15
Pipeline stagesIntake through to delivery