Legal

Refund Policy

Last updated: August 4, 2026

Overview

This Refund Policy applies to purchases made directly from GetEducated.ai Inc. It distinguishes between our digital education and community offerings and our project-based professional services. If you purchase through a third-party platform, that platform's refund and cancellation terms may also apply.

Nothing in this Policy limits any refund, cancellation, or other consumer right that cannot lawfully be excluded or waived.

1. Digital Products, Academy & Community

Purchases of digital products and access-based offerings are final and non-refundable once access is made available, except where required by law or expressly stated in a written offer. This includes:

  • Academy and community memberships
  • Monthly or annual subscriptions and renewals
  • Courses, workshops, recordings, templates, downloads, and resource libraries
  • Upgrades and unused time remaining in a paid billing period

Because these offerings may provide immediate access to protected content, community spaces, or live-session benefits, we do not provide change-of-mind refunds.

2. Subscription Cancellations

You may cancel a recurring subscription at any time through the available account settings or by contacting us. Cancellation stops future renewals; it does not reverse a payment already processed. Unless otherwise required by law or stated in writing, access continues until the end of the paid billing period.

Please submit cancellation requests before your renewal date and allow reasonable processing time.

3. Professional Services

Refunds, credits, cancellations, deposits, retainers, milestone payments, termination charges, and any payment for work in progress are governed by the signed proposal, statement of work, service agreement, or other project contract between you and GetEducated.ai (the “Project Agreement”).

Professional services are scoped and resourced on a project-by-project basis. Any amount available for refund will depend on the Project Agreement, work already performed, milestones reached, resources reserved, approvals given, and non-cancellable third-party costs or commitments incurred for the project.

If the Project Agreement contains a refund, cancellation, or termination term that differs from this Policy, the Project Agreement controls for that project.

4. Project Changes or Termination

Requests to pause, reduce, reschedule, or end professional services must be made in writing. We will review the applicable Project Agreement and provide a written account of completed work, committed costs, outstanding invoices, and any credit or refund due under that agreement.

Unless the Project Agreement states otherwise, a request to stop a project does not cancel payment obligations for:

  • Work performed through the effective termination date
  • Approved expenses and third-party costs
  • Resources reserved or commitments that cannot reasonably be cancelled
  • Any termination, cancellation, or kill fee stated in the Project Agreement

5. Billing Errors & Duplicate Charges

If you believe you were charged incorrectly or more than once, contact us promptly at info@geteducated.ai. Include the account or project name, charge date, amount, and a description of the issue. We will investigate and correct verified billing errors.

6. Contact Us

For a subscription cancellation, project cancellation, or refund question, contact us in writing.

GetEducated.ai Inc.
Email: info@geteducated.ai

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